Our response to the COVID-19 crisis

Pre-Application

How do I find a NET centre for the safe isolation and knowledge assessment?

Go to our Find a NET Centre page and tick FESS EWA in the Assessment search boxes

How do I register for the FESS EWA?

To register for the EWA please complete the Candidate Registration Form. You will need to complete and upload the EWA Checklist as part of your application, along with the certificates for any existing qualifications you hold which are on the list for exemption from the knowledge assessment (view this list). NET aims to process your application within 10 working days.

How much will it cost?

There are three components to the assessment:

  • Digital Assessment – £660 – this is payable to NET once your application has been approved before you can get access to the NET assess system.
  • Safe Isolation – £165 – this must be paid directly to your chosen NET-licensed centre when you book your safe isolation assessment.
  • Online Knowledge Assessment (if you are not exempt) – £165 – this must be paid directly to your chosen NET-licensed centre when you book the knowledge assessment.

These costs include all associated technical support, assessment, quality assurance and certification.

Some NET centres may charge VAT for the safe isolation and knowledge assessment – please check with your chosen centre before confirming your booking. VAT is not applicable for the digital assessment fee paid to NET.

Re-sit Costs: 

  • Safe Isolation and Knowledge Assessment – £165 each
  • Digital Assessment – £235 per unit. If a candidate needs to re-sit multiple units, the charge will not exceed the maximum cost for the original digital assessment.

Who can be my Authorised Person?

Your authorised person must be a team leader, supervisor, colleague, manager or other suitable person (e.g. an independent auditor) who may be regarded as a suitable witness to your competency. They must be technically competent in the process or skills that they are providing testimony for, to at least the same level of expertise as you.

You will be asked to nominate your Authorised Person during the application process. Before your application is approved, NET will carry out checks on the information provided, the Authorised Person’s credentials and their suitability to verify your work.

They will also be required to upload identification and proof of their position; this will be audited by NET during the assessment process.

How long will it take?

You have a total of 12 months to complete the Experienced Worker Assessment from the point that you are granted access to ‘NETassess’ (this will be once your application has been approved and you have made payment for the digital assessment to NET). However, you can complete the assessment at your own speed and so may complete in a shorter number of months if you can gather your workplace evidence more quickly

What standard am I being assessed against?

The Level 3 FESS Apprenticeship Standard – the requirements of the Experienced Worker Assessment mirror this.

Is there an age limit on registering for the FESS EWA?

No, the requirement is that you are working within the FESS industry and typically have a minimum of 5 years’ experience and are carrying out the breadth of activity required in order to generate workplace evidence.

I have many years’ experience in the FESS industry but am not currently practising/am now in a management role. Can I complete the EWA?

You’ll need to be actively working in the industry in order to be able to provide the workplace evidence that is required. If you are in a different role, check the ECS website to identify which alternative cards may be better suited.

Do I need a training provider?

No – it’s an assessment process, not training. If you identify gaps, you may need further experience and/or to complete formal training before embarking on the EWA process.

What ECS Card does the EWA entitle me to apply for?

You will be eligible for the FESS Systems Technician ECS gold card in your chosen pathway – you’ll need your FESS EWA certificate and to complete the ECS HSE assessment – visit the ECS website for full details on what you’ll need to apply for a gold card.

Does the EWA expire?

The Experienced Worker Certificate does not currently have an expiry date.

Who is my assessor?

You will be assigned a qualified NET assessor once you have uploaded all your workplace evidence and it is verified by your Authorised Person. Approved NET Assessors are experienced industry professionals qualified to assess to Level 3 standard.

Can I pay by instalments?

No, full payment must be made at the point of registration once approved.

What payment method do you accept?

For the digital assessment element, which is paid directly to NET, we can only accept BACS payments.

For safe isolation and knowledge assessment, please check with your chosen NET centre.

What if I become ill or my circumstances change – can I get a refund?

Fees are not refundable. If a change of circumstances or sickness prevents you completing the assessment process within 12 months, please contact NET.

What if I have additional needs/require support?

For your safe isolation and online knowledge assessment, if you have particular needs or require additional support of any kind, you must inform your NET centre at the point of booking so this can be pre-arranged. Additional requirements need to be submitted and arranged in accordance with our Reasonable Adjustments policy on our Policies and Procedures page.

Please do not wait until the day of your assessment to notify the centre of your requirements.

Providing Evidence/NETassess

How far back in time can workplace evidence be used?

The evidence must be recorded from projects you are working on throughout the 12-month lifespan of the assessment. Historical work that you carried out prior to the EWA registration date cannot be accepted.

What is the difference between an authorised person and witness testimony?

The authorised person is making a formal declaration that the evidence you provide is genuinely your own work.

Witness testimony is a supportive statement which can add additional weight to either the authorised person’s view, or to the evidence you provide which does not require input from the authorised person.

In both cases all evidence, verification and testimony are rigorously checked and independently assessed as part of the EWA process.

If a resubmission of evidence is required, how much will it cost?

There is no charge for one further submission if your evidence is referred back to you for further detail. If you fail a unit, the resit charges for the unit(s) will apply.

Can someone else help me to gather/log my evidence?

Only you have access to upload evidence to the system and this should not be shared. There should be no need to seek additional help – the system has been designed to be a simple, intuitive means of uploading evidence.

Evidence must be your own work and you will be asked to upload videos of you carrying out a range of tasks in order to prove this. You may need assistance to film tasks and close-ups of a good quality. See our Video Evidence guidance for more information.

Does it matter whether it’s an addressable or non-addressable system?

For a number of tasks you will be asked to provide evidence on two systems. At least one of these will need to be an addressable system. This will be highlighted in NETassess against the relevant tasks.

What if I have technical issues?

You’ll be given contact details to obtain technical support once you have access to the system.

Will training be required/given on the assessment system to upload evidence?

Once you have access to NETassess you will find a number of help guides and videos to assist you in uploading your evidence.

Verification, Assessment and Marking

What if my Authorised Person leaves or is unable to continue?

Please contact NET at ewa@netservices.org.uk to discuss your situation for advice on how to proceed.

Can I have more than one Authorised Person for different jobs?

At the moment this is not possible. You can only assign one Authorised Person for the whole of the assessment.

What does the Authorised Person do?

The Authorised Person must verify that the work you upload has been carried out by you and is not anyone else’s work.

Who assigns my Authorised Person?

You will be asked to nominate your Authorised Person during the application process. Before your application is approved, NET will carry out checks on the information provided, the Authorised Person’s credentials and their suitability to verify your work.

They will also be required to upload identification and proof of their position; this will be audited by NET during the assessment process.

What does the NET Assessor do?

The independent NET assessor will review every item of evidence you upload and mark it against specific assessment criteria that mirror the requirements of the Level 3 FESS Apprenticeship Standard.

How do you ensure a consistent standard is applied?

NET assessors mark to a very specific specification which minimises any personal judgement This applies to the digital assessment elements and Safe Isolation. The online knowledge assessment is marked by NET’s assessment system.

All assessments are monitored and checked in line with NET quality assurance procedures.

Safe Isolation and Knowledge Assessment

How do I find a NET centre for the safe isolation and knowledge assessment?

Go to our Find a NET Centre page and tick FESS EWA in the Assessment search boxes

Who books my Safe Isolation & Online Exam?

Once you have been approved by NET to carry out the EWA, you must book your safe isolation and knowledge assessment directly with your chosen NET licensed centre.

Payment must be made directly to your NET centre for these two elements of the assessment

Some NET centres may charge VAT for the safe isolation and knowledge assessment – please check with your chosen centre before confirming your booking. VAT is not applicable for the digital assessment fee paid to NET.

Can I book Safe Isolation & Online Exam at any NET licensed centre?

You can find a list of centres offering the FESS EWA safe isolation and knowledge assessment on our Find a Centre page, just tick ‘FESS EWA’ under the assessment options.

Must the safe isolation and knowledge assessment be done at the same centre on the same day?

This isn’t mandatory but for your own travel and time purposes we would recommend you book both on the same day.

What qualifications will make me exempt from the online assessment?

If you hold one or more of the qualifications shown on this page, you will be exempt from the knowledge assessment. You will have to upload at least one certificate from that list during your application process for NET to review.

What if I have a qualification that is not listed for exemption?

The current exemption list has been agreed by the FESS industry working group and will be regularly reviewed.

What do I need to revise or practice before I sit the knowledge assessment?

The knowledge assessment is a 90-minute, 60 question assessment so you must ensure you prepare for this. The list of topics are covered on the FESS Experienced Worker Assessment page under the Knowledge Assessment heading. Make sure you are up to speed with relevant legislation, industry codes and guidance. There is also a Study Guide and answers paper that you can use in preparation to get an idea of the types of questions you will be asked – this can also be found on the FESS EWA page.

Results and Resits

Once I submit all my evidence, how long before I get a result?

Your Authorised Person will first need to approve and verify your work so please keep in touch with them to ensure they do this. Once NET has received the files from your Authorised Person, the NET assessor will assess and mark your evidence within 15 working days.

All files are submitted at once and not per task or in a portfolio format. You will get a result on the overall assessment and will not receive any developmental feedback from NET.

What happens if I fail any element of the assessment?

If you fail the safe isolation or online knowledge assessment you will be required to re-book with a NET centre and re-sit the assessment/s.

For the digital assessment via NETassess, if any evidence is missing or doesn’t fully meet the criteria listed against the task, you will be given a ‘refer’ notice via the system and will have one further opportunity to upload additional  evidence to fill any gaps highlighted.

If you fail a digital assessment unit once your evidence is assessed, you’ll be given feedback via the statement of results. If you wish to re-take the unit(s) you have failed, you will need to pay the Resit fee and your system access will then be reactivated.

What if I don’t have time to pass the units I have failed within the 12 month period?

If you are paying for a re-sit you will have another 12 months in which to upload the evidence.

For referred evidence, where we notify you that you have missed a requirement, all re-submitted evidence must still be uploaded and verified by your Authorised Person within the original 12-month period, so please bear this in mind. We recommend that you do not leave it until the last month or weeks to upload all of your evidence, to allow time for Authorised Person approval and NET assessment.

Can I appeal if I am unsuccessful?

Yes, in line with NET appeals policy which can be found on the NET Policies and Procedures page.

How much does a re-sit cost?

The Safe Isolation and Knowledge Assessment re-sits are £165 each.

A re-sit of the Digital Assessment via NETassess is £235 per unit. If a candidate needs to re-sit multiple units, the charge will not exceed the maximum cost for the original digital assessment.

EWA Certificate

Who issues my certificate?

NET will issue your Experienced Worker Certificate once you have passed all three elements of the assessment.

Where will my certificate be sent?

Your EWA certificate will be sent to the candidate address provided at the point of registration. If you change address after registering, you need to inform NET by contacting ewa@netservices.org.uk