I want to appeal against the result of my assessment

If you want to lodge an official appeal against the outcome of your result please read the information on our Appeals page.

A re-sit must not be booked before an appeal is submitted, during the appeal timeframe, or until it has been reviewed, completed and you have received an outcome.

If you have already booked a re-sit and wish to appeal, NET will be unable to process the appeal until you have contacted your assessment centre to cancel the re-sit.

I want to complain about an Assessment Centre or member of staff

Please view the Appeals Policy or Complaints Policy our policies page on how to make a complaint or raise an appeal.

I am a Training Provider or Employer – can I appeal on behalf of the candidate?

No – only the candidate can log an appeal against the decision regarding their assessment result.