FAQs

From 31 August 2019, a 2-year time limit will be introduced for candidates to pass all required elements of an assessment.

Individual sections that were passed will ‘expire’ after that time if the candidate has not successfully completed the remaining sections. A candidate can re-register but will be required to complete all sections.

This will apply to assessments where the first sitting takes place from 31 August 2019.

The assessment centres are strictly controlled environments, visits are not permitted unless pre-authorised by NET for an agreed specific purpose.

Yes, the Assessment of Occupational Competence certificate will come directly from NET within 2 weeks of passing the assessment. 

If you are on the current framework Apprenticeship, your training provider will apply for this certificate, which will be issued by the Awarding Organisation that operates the qualification. This can take between 4-6 weeks.

For candidates who are on the new standard apprenticeship, NET will apply for the apprenticeship certificate from ESFA.

Please refer to the guidance on the ECS card website

NET cannot advise on the type of ECS card to apply for, any ECS criteria or the qualifications relating to an ECS Card application, please visit ecscard.org.uk for further information.

Checklists must be sent to the chosen assessment centre and not to NET head office.

Please note any checklists sent to NET head office will be destroyed and not returned or forwarded on.

Please see the recommended fees on our website. Fees are reviewed annually on 1st April.

You, as the candidate, will need to complete, sign and date the Readiness for Assessment checklist. In addition, your training provider and/or employer will also need to complete, sign, and date the checklist. 

Your training provider and employer, as well as yourself, are all required to complete, sign, and date the candidate Readiness for Assessment checklist.

No. All assessments require a checklist completed, signed, and dated before a booking can be made.

A gateway check is a mandatory check to ensure that the compulsory elements of an apprenticeship or training programme have been completed, before an assessment can be booked. Please see details for your chosen assessment on the NET website.

NET currently licenses 41 centres to deliver a range of assessments. Bookings should be made directly with your chosen centre; the NET head office cannot book assessments. To find an assessment centre please visit:

• AM2 Assessment Centres
• AM2S Assessment Centres

The Candidate, Employer or Training Provider can book assessments on behalf of the candidate. Assessments have to be made with the NET-licensed centre and not directly with the NET head office.

• NET licensed centres for AM2
• NET licensed centres for AM2S

You will need to contact the assessment centre where your booking was originally made to rectify incorrect information or add missing details. Please refer to the person(s) or organisation who made your assessment booking.

All personal information will need to be authorised for change by the assessment centre. Please do not send personal information via the NET enquiries page.

On the day of the assessment candidates will need to bring with them a photographic form of identification, which is current or within expiry date. Without photographic ID, candidates will not be permitted to take the assessment.

Acceptable forms of identification:

• Passport
• Driving Licence
• ECS Card
• Employer photographic ID card

All materials and equipment will be supplied by the assessment centre.

PLEASE NOTE: if you require specialist tools due to a medical condition please view our Reasonable Adjustments and Special Conditions policy for further information

The AM2 is largely edition-neutral. From 1^st January 2019 the Inspection and Testing section will use 18^th Edition forms and we would advise that you familiarise yourself with these.

The changes from 17^th Edition are very minor – covering dates and two boxes on the Inspection checklist. The practical tests and online knowledge exam  are not impacted at all by the edition change.

The following publications will available on the day of your assessment and will be supplied by the assessment centre.

• BS7671 18^th Edition Wiring Regulations
• Onsite Guide
• Guidance Notes 3, Inspection & Testing
• IET Electricians Guide to the Building Regs

Candidates are not permitted to bring their own materials to the Assessment Centre.

NET is not able to confirm the candidate’s assessment results. Assessment result notifications are sent via email and candidates must wait for this email confirmation. If there are issues with the email being received, you should contact your assessment centre in the first instance. 

The Candidate, Employer and Training Provider will all receive email notification of the result, however the candidate will receive the results before the Training Provider and Employer.

Yes, please contact your assessment centre directly, they can print or email a PDF copy. 

Once you complete your assessment, you should be notified of the result within 5 working days.

If you have not received an email by this time, you must contact your assessment centre in the first instance to check they have the correct email address for you. If necessary the centre can then request an amendment to your incorrect details and a re-issue of the results.

This will depend on the reason you are applying for a replacement certificate.

If you are applying for a name amendment/change or damage to original copy, then you have to return the original copy with the replacement request form.

This is not applicable to replacement certificates that have been requested in the event the original certificate was never received.

NET can only issue a certificate to a UK-based address.

Replacement certificates whether free of charge or purchased will be send recorded delivery.

Please ensure that, at the address supplied on the form, there will be someone available to sign for the certificate when it is delivered.

NET aims to process all replacement certificate requests within 3 working days, providing all requested information/evidence is supplied with the form.

Providing we receive the certificate request form in the office within 30 days from the day the assessment was completed, the replacement certificate will be free of charge.

After this date a charge of £45.00 will be incurred. Please visit the certificates page of this website for further information.

No, only the candidate can apply for a replacement certificate, not the employer, training provider or a relative. 

In the first instance you should check your address details with your assessment centre. If the address is correct, they can contact NET who will check:

• The printed & posted date
• The unique tracking numbers (available for all certificates issued from January 2018)
• The returned post in the office (as all certificates have a return address on reverse of envelope).

Certificates are issued to the candidate and will go to the address provided and signed for at the time of taking the assessment.

If you are not sure of the address submitted at the time of sitting the assessment, please contact your assessment centre who can verify the address provided to them.

Certificate are posted First Class recorded post and should arrive within 10 days of completing and passing the assessment.

If the certificate has not been received within 2 weeks,  please visit our Certificates page for the process to apply for a replacement.

All certificates are sent recorded delivery, so please ensure that when booking your assessment you supply an address where someone will be available to sign for it on arrival.

 NET will issue the Assessment of Occupational Competence certificate once the candidate has been successful.

From 31 August 2019, a 2-year time limit will be introduced for candidates to pass all required elements of an assessment.

Individual sections that were passed will ‘expire’ after that time if the candidate has not successfully completed the remaining sections. A candidate can re-register but will be required to complete all sections.

This will apply to assessments where the first sitting takes place from 31 August 2019.

Re-sits for AM2 can be booked through any of our approved AM2 centres, For AM2S re-sits please see EPA AM2S section.

 All sections of an assessment must be passed within a 2 year period.

If the whole assessment has not been successfully completed, any individual sections that were passed will expire after 2 years of the first sitting. 

A warning notification will be emailed 6 months prior to expiry date – this will be sent to the candidate, employer and training provider.

Yes, you can choose to take re-sits at any centre.

You will need to refer to the assessment centre and their assessors for feedback on your assessment. NET is unable to provide feedback on assessments. 

This will depend upon the reasons for failure and the extent to which further training or experience is required. NET strongly recommends a period of 3 weeks, with sufficient training and revising having taken place before a re-attempt of section(s). Please note: re-sits are not permitted within 10 days of initial sitting.

Please view the Appeals Policy or Complaints Policy our policies page on how to make a complaint or raise an appeal.

No – only the candidate can log an appeal against the decision regarding their assessment result.

All appeals against the result of an assessment should be referred to your assessment centre, who will log the appeal on their system. This will then automatically notify NET, who will review the appeal in line with the Appeals Policy.

Assessment centres have no input in the decision of the appeal, but they will be responsible for notifying the candidate of the outcome.

Appeals sent directly to NET via the website or via email will not be reviewed.

Re-sits for AM2 can be booked through any of our approved AM2 centres, For AM2S re-sits please see EPA AM2S section.

No, only centres from our approved AM2S list are permitted to take bookings for AM2S, please visit our AM2S page to view the approved centres. 

For AM2S related questions please visit our AM2S page. 

For the Apprenticeship Standard, NET will apply for the apprenticeship certificate. The certificates are produced by ESFA.

Assessments can only be booked up to 6 months in advance.

NET’s registration number is EPA0027

This will depend upon the reasons for failure and the extent to which further training or experience is required. NET strongly recommends a period of 3 weeks, with sufficient training and revising having taken place before a re-attempt of section(s). Please note: re-sits are not permitted within 10 days of initial sitting.

No, only centres from our approved FESS list are permitted to take bookings for FESS, please visit our FESS page to view the approved centres.

Re-sits for FESS are only permitted at approved FESS centres, please visit our FESS page for a list of approved centres.

For the Apprenticeship Standard, NET will apply for the apprenticeship certificate. The certificates are produced by ESFA.

Assessments can only be booked up to 6 months in advance.

NET’s registration number is EPA0027

This will depend upon the reasons for failure and the extent to which further training or experience is required. NET strongly recommends a period of 3 weeks, with sufficient training and revising having taken place before a re-attempt of section(s). Please note: re-sits are not permitted within 10 days of initial sitting.

The initial End Point Assessment cost is £1925 per person. Re-sit fees are detailed below: 

Re-sit fees should not exceed recommended total EPA cost. Fees take account of the extra resource and cost to centres in providing partial re-sit support.    

Candidates will be checking and installing the following systems with manufacturer’s manuals provided for each system:

• Intruder alarm Pyronics Euro panel
• CCTV HIKVision DVR system
• Access control Paxton NET2 door entry and access control systems

The professional discussion will include a range of standard and scenario-based questions and covers the following behaviours:

• Honesty and Integrity
• Dependable and Responsible
• Positive can-do attitude
• Openness to learning
• Maintain continuous professional development
• Work with others
• Safe and Sustainable working

It is recommended that you think about some examples of where you have demonstrated these behaviours in the workplace. You may wish to discuss these in advance with your employer.  If you wish, you can bring evidence or notes to refer to during the professional discussion.

The assessment will take place over 2 days and comprises:

• A practical activity (9 hours)
• An online knowledge test (1 and a half hours)
• A professional discussion (45 minutes)

The assessment will cover all the aspects listed in the Readiness for Assessment checklist which you can find on our FESS page and must be completed with your employer and training provider.

No, only centres from our approved FESS list are permitted to take bookings for FESS, please visit our FESS page to view the approved centres.

Re-sits for FESS are only permitted at approved FESS centres, please visit our FESS page for a list of approved centres.

Before a candidate can be authorised for EPA, Training Provider(s) will need to contract with NET. For a copy of our agreement please email info@netservices.org.uk

Once an agreement has been signed, candidates are then required to pass the gateway check specified in the assessment plan/standard.

This gateway check includes the following:

• The checklist for Security pathway
• Certificated evidence of attainment of Level 2 English
• Certificated evidence of attainment of Level 2 Maths
• Evidence of achievement of the ECS Health and Safety test  

Candidate PLRs

The apprentice must provide formal evidence of an achievement of an acceptable equivalent qualification. This should be in the form of an official qualification certificate from the awarding organisation, or (if the apprentice does not have a qualification certificate and cannot source a replacement from the awarding organisation), a formal notification and/or statement of results, issued by the awarding organisation or a screen shot of their Personal Learner Record, which must contain apprentice details, unique learner number, qualification achieved, awarding organisation, date achieved and grade awarded. 

Please note: If you are submitting PLRs as part of gateway for EPAs you must highlight the relevant qualification. To ensure candidate privacy and data protection please ensure you only submit the required qualification evidence for gateway approval.

For the Apprenticeship Standard, NET will apply for the apprenticeship certificate. The certificates are produced by ESFA.

Assessments can only be booked up to 6 months in advance.

NET’s registration number is EPA0027

This will depend upon the reasons for failure and the extent to which further training or experience is required. NET strongly recommends a period of 3 weeks, with sufficient training and revising having taken place before a re-attempt of section(s). Please note: re-sits are not permitted within 10 days of initial sitting.

We currently have a database confirming only the successfully achieved results for AM2s taken prior to the April 2010 date (also known as the ‘old AM2’).

If you think or know you have achieved AM2 prior to the April 2010 date, please use our Contact Form and select ‘Pre April 2010 AM2 Results’ from the drop down list. We will require the following:

• Your full name, including any middle names or initials
• Date of birth
• National Insurance Number
• The centre where your assessment was taken and approx. date (optional)

NET will then check the database based on the details supplied and confirm if a successful result exists, i.e. a ‘pass’.

Once you receive the confirmation of a pass, you can then proceed to apply for a replacement/duplicate copy of the certificate from our Certificates page.

Please Note:

NET cannot verify the following:

• Training Organisation details of candidates
• Previous postal addresses
• Failed /achieved sections
• AM1 results/certificates (AM2 superseded AM1, therefore making AM1 obsolete. Replacement certificates for AM1 are not available)

We cannot advise candidates on what to do in the event there is no evidence of an achievement. Individuals would need to refer to their training organisation and/or employer from the time of the original qualification and training.