Q: Who can I speak to if I have a query about my assessment or booking an assessment?
A: All assessment enquiries must be made directly to the centre of your choice from the list of approved NET centres.
Q: If the centre I contact has a waiting time for assessment availability, can I go to another centre?
A: Yes – candidates are free to book with any assessment centre. Please bear in mind that selecting an alternative centre located further away may incur additional travel or accommodation costs.
Q: How can I book an assessment re-sit?
A: You can re-sit your assessment at the centre where you sat it initially – or any other centre of your choice. Please contact the centre directly to arrange.
Q: Is there any preparation I can do prior to taking my assessment?
A: Unless otherwise specified, before registering for an assessment the Candidate Self-Assessment Checklist must be completed and signed by you as the candidate, your employer and your training provider (unless you are an independent candidate). You must take this with you on the first day of your assessment in order to be permitted entry.
AM2 Candidates are advised to read and understand all information documents before booking an assessment. We also recommend that candidates are familiar with the IET On-Site Guide and BS7671 publications.
Q: Can I do a pre-assessment training course?
A:Many centres offer pre-assessment training or refresher courses. To enquire, contact your preferred centre directly.
Q: I have not received my results. Where can I enquire?
A:Please note that NET cannot provide candidate results over the phone. To enquire about assessment results, please contact your chosen assessment centre. Most issues surrounding the non-receipt of results arise as a result of incorrect email addresses and phone numbers being provided at the point of booking.
If your centre experiences technical problems during the assessment process, they must raise a query with NET’s IT support and will contact you with an update once the matter has been resolved.
Q: I’ve received my results and wish to query the marks I’ve been given. How do I go about this?
A: Please contact your chosen assessment centre directly. If you are not satisfied with the assessment outcome and believe that you have grounds for an appeal, please see the appeals page.
Q:How much does an assessment or re-sit cost?
A: Please contact your assessment centre directly to enquire about their fees.
Q: How do I obtain a replacement or duplicate certificate?
A: To request a replacement certificate, please download our Replacement Certificate Form This must be completed and returned (including payment) to the address given on the form. We aim to process certificate requests within one week, and a next-day delivery option is available on the form.